I had a BlackBerry but have switched to an Android device. How do I get Handheld Contact working?

Update your Handheld Contact Account:

  1. Go to: www.handheldcontact.com.
  2. In the upper right hand corner, click 'Account Login'. Enter the Handheld Contact username and password. Press Login.
  3. On the left click on 'Edit Account'.
  4. Change the device from BlackBerry to Android.
  5. Click on the 'Update account information' button.

Update HHC on the PC, resend data, and then get new device set up:

  1. On the PC/server where Handheld Contact already exists, you will need to perform these steps.
  2. Open Handheld Contact on the PC/server.
  3. Select the account and press the Sync Now button on the left hand side. Wait for the sync to complete and then close Handheld Contact.
  4. Re-open the application and on the left above the Sync Now button you will see that it now reads you are syncing with "Android Standalone


Article ID: 439
Last updated: Jun 16, 2025
Revision: 1
HHC Computer Application -> I had a BlackBerry but have switched to an Android device. How do I get Handheld Contact working?
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