http://dev3.keystroke.ca/ http://dev3.keystroke.ca/index.php?View=entry&EntryID=448 If you are working on setting up Handheld Contact, the first screen you will encounter will be asking for the ACT! Administrator. This is an ACT! user on the database that will have Admin rights. We do not keep track of this information. You will... Mon, 16 Jun 2025 18:07:13 -0400 http://dev3.keystroke.ca/index.php?View=entry&EntryID=467 Update your Handheld Contact Account: Go to: www.handheldcontact.com. In the upper right hand corner, click on 'My Account'. Enter the Handheld Contact username and password. Press Continue to login. On the left click on 'Edit... Mon, 16 Jun 2025 18:07:13 -0400 http://dev3.keystroke.ca/index.php?View=entry&EntryID=468 Handheld Contact will only allow up to 73 fields to sync with a Professional Edition license. By default we will sync with 28 of these. Please see this LINK for the listing of all default fields. In order to get any custom fields from ACT! to the... Mon, 16 Jun 2025 18:07:13 -0400 http://dev3.keystroke.ca/index.php?View=entry&EntryID=469 If you are looking to get the Caller ID and other native features from the device to work you need to export from Handheld Contact to the Contacts app on the device. For more info, click HERE for Android or HERE for iPhone/iPad. However, there... Mon, 16 Jun 2025 18:07:13 -0400 http://dev3.keystroke.ca/index.php?View=entry&EntryID=470 In the most recent upgrade to Handheld Contact version 4.3, we added some new information to sync such as 'Duration' for History. This will sync back into ACT! so customers can track how much time is spent with certain contacts. With... Mon, 16 Jun 2025 18:07:13 -0400 http://dev3.keystroke.ca/index.php?View=entry&EntryID=471 If you have upgraded the ACT! database to ACT! 2013, version 15.0, ACT! v16, ACT! v17, ACT! v18, ACT! v19 or ACT! v20; you may get the following error message with Handheld Contact: "Could not load file or assembly 'Act.Framework,... Mon, 16 Jun 2025 18:07:13 -0400 http://dev3.keystroke.ca/index.php?View=entry&EntryID=472 Below is some information that will be relevant for the Handheld Contact application for the BlackBerry PlayBook and BlackBerry 10 devices. Navigation: Touchscreen navigation is used for all movement within Handheld Contact. However, since the... Mon, 16 Jun 2025 18:07:13 -0400 http://dev3.keystroke.ca/index.php?View=entry&EntryID=473 Update your Handheld Contact Account: Go to: www.handheldcontact.com. In the upper left hand corner, enter the Handheld Contact username and password. Press Login. On the left click on ‘Edit Account’. Change the device from BlackBerry... Mon, 16 Jun 2025 18:07:13 -0400 http://dev3.keystroke.ca/index.php?View=entry&EntryID=474 In order to get Handheld Contact installed to the BlackBerry PlayBook, here are the steps: Install HHC onto BlackBerry PlayBook: From the PlayBook's native internet browser visit: http://www.handheldcontact.com/ota. If entered correctly, this... Mon, 16 Jun 2025 18:07:13 -0400 http://dev3.keystroke.ca/index.php?View=entry&EntryID=475 In some cases where customers have problems with their device/syncing, a bug report may be needed for further investigation. In order to submit this report, please follow the directions below for your device: Apple iPhone and iPad: Open Handheld... Mon, 16 Jun 2025 18:07:13 -0400 http://dev3.keystroke.ca/index.php?View=entry&EntryID=476 If you have recently received a new device and it is on the same platform as the previous device (Eg. iPhone to iPhone), you will want to complete these steps. If you have switched platforms (Eg. Android to iPhone) see links at bottom. Apple iOS... Mon, 16 Jun 2025 18:07:13 -0400 http://dev3.keystroke.ca/index.php?View=entry&EntryID=449 We are always updating and making improvements to our applications. Updates are generally released every two to three months. Please see below for instructions on upgrading. Handheld Contact API (Apple iOS - Includes iPhone and iPad) In order to... Mon, 16 Jun 2025 18:07:13 -0400 http://dev3.keystroke.ca/index.php?View=entry&EntryID=458 If you have upgraded to Handheld Contact version 4.1 there is a bug in the app regarding the Calendar. The Calendar default view is to show 'All users'. This is where the bug lies and causes problems. It appears to be found only within... Mon, 16 Jun 2025 18:07:13 -0400 http://dev3.keystroke.ca/index.php?View=entry&EntryID=460 If you are syncing on the Android device and get an error message Syncing finished with error: ca.j2x.hhc4android.backend.sync.MiscSyncException: Please sync your console first then try to sync again This error indicates that you have tried... Mon, 16 Jun 2025 18:07:13 -0400 http://dev3.keystroke.ca/index.php?View=entry&EntryID=459 If when you are syncing on the iPhone/iPad and receive the following error message: Result: Failure Details: UserID [HHC Username]: Server is busy/locked. This indicates that there is already a part of Handheld Contact syncing. Since there are... Mon, 16 Jun 2025 18:07:13 -0400