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Handheld Contact on the iPhone/iPad does not open. It tries to open and then immediately closes.
Delete Handheld Contact from the device and reinstall. Ensure that the HHC app is not currently syncing from the PC. If a resend all data has not been completed, then you will need to do so. Every...
Jun 16, 2025
I get an error message:
Try the following: Ensure that Handheld Contact is closed. Open Windows Explorer. Go to: C: Program FilesACTACT for Windows (or whatever folder you have ACT! installed to). Look through the files...
Jun 16, 2025
How to reset your Handheld Contact account password
If you are looking to change the Handheld Contact Password on the account, please follow these directions: Visit the Reset Password page. Submit the username used to create the Handheld Contact...
Jun 16, 2025
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Jun 16, 2025
How do I add a login to the HHC7Service?
Sometimes Handheld Contact requires a login to the service for it to have the correct permissions. This is part of the "LOGON FAILED" error. This has also been used for the "Thread was being...
Jun 16, 2025
I tried to sync Handheld Contact and I didn"t get all of my contacts on the phone.
After getting Handheld Contact set up and synced on the device, you determine that not all of the contacts were transferred. An example would be that you have 1,000 Contacts but only 200 synced....
Jun 16, 2025
I cannot download the Handheld Contact app from the OTA link on my Android device.
When I use my Android device and want to download Handheld Contact, I try going to www.handheldcontact.com/ota. This brings up another page that indicates that I cannot view this page and says to...
Jun 16, 2025
When I launch Handheld Contact on the PC, I get an error "Unhandled exception occured in Handheld contact! Description of the error is: Could not load file or assembly ".
When you try to open Handheld Contact on the PC/server you receive the following error: "Unhandled exception occured in Handheld contact! Description of the error is: Could not load file or...
Jun 16, 2025
Installation User Guide
To view the Handheld Contact Installation User Guide, please see: http://www.handheldcontact.com/downloads/hhc_2_0_guide.pdf
Jun 16, 2025
Handheld Contact Computer User Guide - Version 2.0 and higher
In order to view the Handheld Contact User Guide for the Computer Application, please see: http://www.handheldcontact.com/downloads/HHC_ACT2007_guide.pdf
Jun 16, 2025
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